privacy policy

    Your privacy is important to Marcel Loeb Equestrian. This Privacy Policy outlines how Marcel Loeb Equestrian collects, uses, stores, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.

    1. What Information Is Collected

    Marcel Loeb Equestrian collects personal information necessary to provide equestrian coaching, clinics, and related services safely and efficiently. This may include:

    • Name, address, phone number, and email address
    • Emergency contact details
    • Relevant medical information or health conditions
    • Details about your horse(s)
    • Payment and booking information
    • Any other information you choose to provide via forms, waivers, or communications

    2. How Information Is Collected

    Personal information is collected directly from you when you:

    • Complete an online form, waiver, or booking request
    • Communicate with Marcel Loeb Equestrian by phone, email, text, social media, or in person
    • Participate in clinics, lessons, or events

    3. Why Information Is Collected

    Marcel Loeb Equestrian collects your information to:

    • Ensure your safety and wellbeing during lessons, clinics, or events
    • Comply with insurance and legal requirements
    • Manage bookings, payments, and communications
    • Respond to emergencies or medical situations
    • Improve services and business processes
    • Send you updates, important information, and (unless you opt out) promotional materials relating to Marcel Loeb Equestrian

    4. How Information Is Used and Disclosed

    Your information is used only for the purposes for which it was collected. Marcel Loeb Equestrian will not share your personal information with any third party except:

    • Where required by law or to comply with legal obligations
    • To insurance providers, medical professionals, or emergency services if necessary for your safety or in an emergency
    • With your consent

    Marcel Loeb Equestrian does not sell, rent, or trade your personal information to any other organisation.

    5. How Information Is Stored and Protected

    Personal information is stored securely, whether in electronic or paper format. Marcel Loeb Equestrian takes reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

    6. Accessing and Correcting Your Information

    You have the right to access and update your personal information at any time. To view or correct your details, please contact Marcel Loeb Equestrian using the information below.

    7. Marketing and Communications

    By providing your contact details, you agree that Marcel Loeb Equestrian may send you updates and promotional materials about services and events. You may opt out of receiving these communications at any time by following the instructions in the communication or by contacting Marcel Loeb Equestrian directly.

    8. Website and Cookies

    The Marcel Loeb Equestrian website may use cookies or similar technologies to improve your browsing experience. These do not collect personal information unless you choose to provide it.

    9. Changes to This Policy

    Marcel Loeb Equestrian may update this Privacy Policy from time to time. The latest version will always be available on the website.

    10. Contact

    For questions about this Privacy Policy or how your information is handled, please contact:

    Marcel Loeb Equestrian
    Email: marcel@mlequestrian.com.au
    Website: https://mlequestrian.com.au