privacy policy

Last Updated: 16/09/2023

Marcel Loeb Equestrian (“we,” “us,” or “our”) operates the website mlequestrian.com.au (the “Website”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect and process the following types of personal information:

1. Information you provide: When you use our contact forms, make a purchase from our online store, or otherwise interact with our Website, we may collect your name, email address, and other contact information.

2. Payment Information: If you make purchases on our online store, we may collect and store payment information, such as credit card details, billing address, and other relevant transaction information. Please note that we use a secure payment gateway to process payments, and we do not store your payment information on our servers.

How We Use Your Information

We use your personal information for the following purposes:

1. To provide and maintain our Website and online store.
2. To process and fulfill your orders.
3. To respond to your inquiries, requests, or comments submitted through our contact forms.
4. To send you marketing communications, including updates, newsletters, and promotional offers.
5. To improve our Website and services.
6. To comply with legal obligations.

Disclosure of Your Information

We may disclose your personal information to:

1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, or providing other services. These service providers are obligated to maintain the confidentiality of your information and are restricted from using it for any other purpose.

2. Legal Requirements: We may disclose your personal information when required by law, regulatory authorities, or legal processes.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Rights and Choices

You have the right to:

1. Access, update, or delete your personal information.
2. Object to the processing of your personal information.
3. Withdraw your consent for marketing communications.

To exercise these rights or for any privacy-related inquiries, please contact us at store@mlequestrian.com.au

Security

We use appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on this page with an updated “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at store@mlequestrian.com.au